Nominee: David Alves
Nominated by: Karen Le Brun, Kim Maguire, Margaret Le Monnier and Joan Augre.
THE CARETAKER for Highlands College’s Phillip Mourant Centre, which is used specifically for adult and community education, has been nominated for Customer Service Employee of the Year for being ‘happy, helpful, and ready to lend a hand to both teachers and students.
Karen Le Brun, who teaches at the centre, nominated Mr Alves for his dedication to his job. She said: ‘He goes the extra mile to help and ensures everyone is happy and enjoying their studies and is so proud of the facilities he looks after.’
Mr Alves has even been known to stand out in the rain in order to make sure everyone has manages to find a space to park. Mr Alves has also been known to chat with those arriving and leaving.
‘He is a real ray of sunshine and deserves so much praise for what he does. I look forward to seeing him every week-it brightens my day and I know the students like him too!’
Kim Maguire also works for Highlands, and nominated Mr Alves for the ‘smile and commitment’ he maintains. Ms Maguire said that Mr Alves is ‘always happy to assist’ and take care of student and staff needs, helping bring and equipment and bags into classrooms, and taking ‘huge pride in his work.’
Margaret Le Monnier has been working at highlands for 27 years, and is Mr Alves’ third nominator. She called him ‘very kind’ and ‘extremely polite and devoted,’ remembering how he even holds umbrellas for students and teachers when it is raining. She said: ‘Students and teachers are absolutely delighted with him.’
But the nominations don’t stop there. Joan Augre also nominated the caretaker, saying: ‘He is friendly and courteous to all. Nothing is too much trouble and he is very popular.’