Nominee: Anna Marciszewska
Nominated by: Ellie Jane
FOR BEING ‘the most uplifting and beautiful spirit,’ Anna Marciszewska has been nominated for Customer Service Employee of the Year.
Ms Marciszewska, who works at Bean Around the World in St Helier, was nominated by Ellie Jane who, while currently Anna’s co-worker at Bean Around the World, the pair’s friendship began when she was simply a visitor to the cafe. Ms Jane said: ‘for years I was a customer at Bean Around the World and Anna treats you like you are the only one, despite often being rushed off her feet, being pulled in all directions – you are greeted by Anna’s smile and your day is lifted.’
Ms Jane said that Ms Marciszewska was a joy ‘to work with, to be served by and to have in my life,’ and that her ‘amazing team at Bean Around the World is a credit to her fantastic ability to motivate, to mentor and support every one she works alongside.
‘Customer service is a hard industry,’ said Ms Jane, ‘you can see people at the grumpiest time of their day, and if you want to get far in this industry or be happy at work, you’ve got to go in with an attitude of “I want to make this person’s day better,” and Anna has that mind-set.’
As well as customer’s, Ms Marciszewska is also very considerate of her colleagues: ‘If anyone needs to go because they’re ill, or they need to look after their kids, she’s more than happy to take over. Anytime she can help with anything she will.’
Ms Marciszewska’s ‘bubbly energy’ is such a large part of what makes the café great, said Ms Jane, that ‘it would be weird to go to the Bean and not see Anna.’