THIS award is to recognise a person or company which consistently offers outstanding levels of customer service.
The winner could be anything from an outstanding call-centre team to an individual working in a large store. It may even be a one-man-band business which goes that extra mile, or an individual in a small store who offers something different and helps bring a community together.
Word spreads fast in Jersey, particularly about those businesses that get things wrong. This award is for those who go that step further in order to make sure that their customers are happy with the service they receive and want to keep returning.
Last year’s winner was the ever-smiling Tony the barman from the Revere Hotel. Tony has a brilliant sense of humour and always shows an interest in the lives of his customers. He was described by visitors to the hotel as a real asset to the hospitality industry.
Tim Rattray, MD & Group Director of Insurance
Why are you keen to be involved in the Pride of Jersey awards again this year?
‘Pride of Jersey is a fantastic event for Jersey, bringing all the community together to celebrate the remarkable achievements of the Islanders’.
Why is it important to recognise individuals who do good for the community in Jersey?
‘It is important to recognise the individuals who go the extra mile and who do extraordinary positive things for the community in Jersey’.
What is it about this category that associates well with your company brand, image or ethos?
‘The Customer Service Employee of the Year is very important to Cherry Godfrey as this is everything, we want to achieve with our employees’.
What was it about last year’s winner that made them stand out for you?
‘Tony the barman really stood out for his great customer service and always with a smile’.
What will you be looking for in this year’s winner?
‘We want to honour an individual whose customer service is exceptional and will go above and beyond for their customers and who has made a difference in the local community’.